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Frequently asked questions

Quick answers about KYC, trading, settlement and payments.

KYC

What documents are required to submit the KYC form?
  • Photocopy of citizenship
  • Photocopy of DEMAT confirmation letter
  • One passport-size photo
  • Photocopy of PAN card (for transactions above Rs. 5 lakhs)
  • Photocopy of ID card
  • Photo and citizenship copy of guardian/nominee and birth certificate (for minors)
  • Bank cheque book copy
How do I open a trading account online?
  1. Click Open Account on our website.
  2. Fill in the form and attach your documents in PDF format.

Your account will be activated after you submit the hard copy at our office.

How do I convert my offline trading account to online?

Download the TMS Online Agreement Form from Downloads, fill it in, and submit it to us in person or by email.

What is the difference between a trading account and a Demat account?

A trading account is opened with a broker to trade in the secondary market. A Demat account holds your shares and lets you apply for IPOs and right shares.

Can I open trading accounts with multiple brokers?

No. You cannot open multiple trading accounts with different brokers using the same Demat account (same BOID).

Is collateral needed for trading?

Yes. Traders must deposit 50% of the total amount as collateral. You can load collateral in TMS via bank or eSewa.

Why is a reference necessary?

A reference is needed for contact verification and emergencies.

Trading

When will I receive money in my bank account after selling shares?

Payment is settled to your bank account within 4 working days after selling. In case of book closure it may be delayed by four more days (i.e. the 9th working day).

Settlement

How do I transfer my shares after selling?

Transfer your shares within 1 day of trading:

  1. Log in to MeroShare.
  2. Click My EDIS.

Note: calculate WACC and update My Holdings (via My Purchase Source) before doing EDIS.

Account & Payments

How do I transfer funds to my broker account through ConnectIPS?
  1. Open the ConnectIPS dashboard.
  2. Tap Financial Institution → Capital Market → Brokers Payments.
  3. Fill in the required fields.
  4. Inform us about your payment.
How can offline clients make payments?
  • ConnectIPS
  • Global IME Bank Ltd., Kamaladi Branch — A/C No. 07501010000706
  • Pay directly at our office

See all details on the Payment page.

When can I withdraw funds from my trading account?

After selling your shares, once the transaction settlement is complete.